Shipping policy

shipping rates

shipping costs are calculated at checkout based on your location & the weight of your order. we offer various shipping options via auspost, and you can choose the one that best suits your needs. we currently ship worldwide. 

order tracking

once your order has been shipped, you will receive a confirmation email with a tracking number. you can track your order using this information on the carrier's website.

customs & duties

customers are responsible for any customs and duties fees that may be incurred on international shipments. auleleibyamber.com is not responsible for these fees & please check your countries limit prior to purchasing.

lost or stolen packages

we are not responsible for lost or stolen packages. please ensure that the shipping address provided is secure & please consider tracking your package for real-time updates.